[#EMLPAGE-3] "Notes" content is being ripped when a double qoute is defined

Confluence Mail Page Plugin

"Notes" content is being ripped when a double qoute is defined

Created: 17/Oct/07 02:06 AM Updated: 20/Feb/08 10:08 PM

Component/s:

User Interface

Affects Version/s:

1.4

Fix Version/s:

1.5

Security Level:

public (Anyone can view the issue)

Time Tracking:

Not Specified

Labels:

Notes double_quote email quote

Description

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If the "Notes" content contain double quote, ", recipients are not able to view words/content that are defined after the double quote. For example, placed the following lines in the Mail Page UI under the "Notes" session:

This line has a double quote followed by ABC followed by a quote sign:
"ABC" testing

The email content received by the recipient would be:

This line has a double quote followed by ABC followed by a quote sign:

Note as the content "ABC" testing is missing from the email received.

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Brian Westra added a comment - 17/Oct/07 11:28 AM

Apostrophes in the Notes field are also incorrectly converted and become '

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nweeks added a comment - 09/Dec/07 04:31 PM

I think this needs Increased priority. From a user perspective not being able to use simple quotes in the body of a message is very frustrating. A non technical type user has no understanding of why they can not simply use basic word processing skills to convey a message to others.

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Noel T Weeks added a comment - 17/Dec/07 12:58 PM - edited

Using the notes field in a production environment and being able to use quotes within the text being written is essential. Any idea of a fix timetable?

In addition this issue has been reported in URL: https://support.atlassian.com/browse/CSP-13810

Thus I suspect the issue is much wider than the 3 votes logged here.