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Key: JCHART-226
Type: Bug Bug
Status: Open Open
Priority: Major Major
Assignee: Jonathan Nolen
Reporter: Erin Barschdorf
Votes: 0
Watchers: 0
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Unresolved issues showing up as resolved on Created vs Resolved report

Created: 10/Jul/08 11:01 AM   Updated: 10/Jul/08 11:01 AM
Component/s: None
Affects Version/s: 1.3.13
Fix Version/s: None
Security Level: public (Anyone can view the issue)

Time Tracking:
Not Specified

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 Description  « Hide
Some issues that are Unresolved are being counted as Resolved in teh Created vs Resolved report.

From my research, it appears that all these issues have been reopened more then once, and they are on the "Resolved" side of the report for the date they were last resolved.

Example: Issue ABC-123

Transition Time Spent Execution Times Last Execution Date
Open --> Resolved 6d 19h 22m 1 03/Jul/08 03:20 AM
Resolved --> Reopened 3d 23h 29m 2 10/Jul/08 04:02 AM
Reopened --> Resolved 3d 1h 11m 1 08/Jul/08 09:21 AM

This issue will be counted in the Tally of Resolved issues for July 8th, however, it was reopened on July 10th. The Resolution field is cleared when an issue is reopened.

If the issue is only reopened one time, this does not appear to happen. If you have any questions or need more examples, please let me know.



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