30 Days until Stride and Hipchat Cloud are Discontinued

Updated February 5, 2019!

We previously stated that on February 15th we would start archiving app listings. Instead we will be deleting app listings. We've updated the blog post to reflect this change.

We’re quickly approaching the final days of Stride and Hipchat Cloud - these products will be discontinued on February 15, 2019. All Stride and Hipchat Cloud APIs, developer support, and Marketplace support tickets will remain available through Feb 15, 2019; Stride and Hipchat Cloud services will shut down after this date.

Marketplace listings

If you offer a Stride or Hipchat Cloud app through the Atlassian Marketplace you have until Feb 14, 2019 to set your listing to archived. On February 15, 2019, Atlassian will remove Stride and Hipchat Cloud filters on the homepage and begin deleting app listings with integrations to these products.

Hipchat Server and Hipchat Data Center apps can remain listed through the product end of life. However, we will no longer accept any new Hipchat Server or Hipchat Data Center apps on the Atlassian Marketplace.

Exporting Data

We are strongly encouraging customers who want to retain their Stride and Hipchat data to begin exporting their data now, as well as exporting any associated app data. The last day to export data from Stride and Hipchat Cloud is March 15, 2019.

Hipchat Server and Hipchat Data Center

Hipchat Server and Hipchat Data Center versions will be supported through the following dates:

  • Hipchat Data Center (v3.0): 22 Jun 2019
  • Hipchat Data Center (v3.1): 26 Sep 2019
  • Hipchat Server (v2.1): 8 Dec 2019
  • Hipchat Server(v2.2): 30 May 2019
  • Hipchat Server (v2.4): 30 Jun 2020

Hipchat Server and Hipchat Data Center APIs, developer support, and Marketplace support tickets will remain available through the dates listed above; Hipchat Server and Hipchat Data Center services will shut down after each date.

Please visit the Stride development developer community board or Hipchat development developer community board if you have additional questions about how this impacts your app(s).

Lastly, a heartfelt thank you to those of you who invested time, resources, and energy into building on top of these products. You’ve created delightful customer experiences and made our products better as a result.

If you’re interested in building your Stride or Hipchat app on top of the Slack platform, check out this talk from AtlasCamp 2018 for recommendations from Atlassian and Slack teams.