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Last updated Feb 9, 2026

Customer organization category

The Customer organization category object type represents a customer organization category in third parties. atlassian:customer-org-category should be used to ingest customer organization category-specific fields.

Additional required fields for Customer-Org-Category:

  • displayName - Required

Payload structure

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  objects {}
  ├─ schemaVersion (string) [Required]
  ├─ id (string) [Required]
  ├─ updateSequenceNumber (long) [Required]
  ├─ displayName (string) [Required]
  ├─ description (string) [Optional]
  ├─ url (string) [Required]
  ├─ createdAt (Instant (ISO8601 / RFC3339)) [Required]
  └─ createdBy (userReference) [Optional]
      ├─ accountId (string) [Optional]
      ├─ email (string) [Optional]
      └─ externalId (string) [Required]
  └─ lastUpdatedAt (Instant (ISO8601 / RFC3339)) [Required]
  └─ lastUpdatedBy (userReference) [Optional]
      ├─ accountId (string) [Optional]
      ├─ email (string) [Optional]
      └─ externalId (string) [Required]
  └─ owners (List<userReference>) [Optional]
  └─ thumbnail (Thumbnail) [Optional]
  └─ parentKey (EntityKey) [Optional]
  └─ containerKey (EntityKey) [Optional]
  └─ permissions [] [Required]
      └─ accessControls
         └─ principals
            └─type
  └─ associations [] [Optional]
      ├─ associationType (string)
      └─ values []

  atlassian:customer-org-category
  ├─ key (string) [Optional]
  └─ categoryType (string) [Optional]

Common properties

PropertyTypeRequiredDescription
schemaVersion

string

YesThe schema version of the object.
id

string

YesThe ID of the object in the source system.
updateSequenceNumberlongYesA sequence number to compare when writing to the database. Objects are written following a last write wins strategy, therefore an object with a greater UpdateSequenceNumber is considered a more recently updated object.
displayNamestringYesThe display name of the object.
descriptionstringNoThe description of the object.
urlstringYesThe URL from the provider which the object is accessible from.
createdAtstringYes

The date the object was created.

Format: Instant (ISO8601 / RFC3339)

createdByuserReferenceNo

A reference to the user that created the object.

See userReference to learn more.

lastUpdatedAtstringYes

The date the object was last updated.

Format: Instant (ISO8601 / RFC3339)

lastUpdatedByuserReferenceNo

A reference to the user that last updated the object.

See userReference to learn more.

ownerslist<userReference>NoList of references of users that own the object.
thumbnailthumbnailNo

The thumbnail of the object.

See Thumbnail to learn more.

parentKeyentityKeyNo

The ID of the parent object. If null, it is a standalone object.

See Entity key to learn more.

containerKeyentityKeyNo

The container identifier that this object belongs to.

See Entity key to learn more.

permissionslist<Permissions>Yes

The permissions configuration of the object.

See Permissions to learn more.

associationsassociationNo

List of objects associated with the object. Generally used to link an external object to a Atlassian object.

See Association to learn more.

Customer organization category properties

PropertyTypeRequiredDescription
keystringNo

The key of this customer organization category.

Max length: 255

categoryTypestringNo

The type of this customer organization category.

Max length: 255

Example payload

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{
  "objects" : [ {
    "id" : "customer-org-category-example-1",
    "updateSequenceNumber" : 1,
    "displayName" : "CustomerOrgCategory noun example",
    "url" : "https://www.atlassian.com/share/customer-org-category",
    "createdAt" : "2024-07-09T14:27:37.000Z",
    "lastUpdatedAt" : "2024-07-09T14:27:37.000Z",
    "createdBy" : {
      "externalId" : "external-id-1"
    },
    "lastUpdatedBy" : {
      "externalId" : "external-id-2"
    },
    "permissions" : [ {
      "accessControls" : [ {
        "principals" : [ {
          "type" : "EVERYONE"
        } ]
      } ]
    } ],
    "atlassian:customer-org-category" : {
      "key" : "category key",
      "categoryType" : "category type"
    }
  } ]
}

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