User assigned incident

The Teamwork Graph API is coming soon. The relationship types documented here are indicative of what will be available in the Graph via the Teamwork Graph API. Please note that relationships, their properties, and functionality may change before and during the Early Access Program.

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The UserAssignedIncident relationship represents the link between an Identity user and a Jira issue representing an incident within the Teamwork Graph. It allows you to:

Retrieve incidents currently assigned to a specific user
Find which user is responsible for resolving a particular incident
Traverse and analyze user-incident relationships

Types

From Object Types	To Object Types
`Identity User - ati:cloud:identity:user`	`Jira Issue - ati:cloud:jira:issue`

Cypher

Forward Query

GraphQL

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query UserAssignedIncident_CypherQuery($cypherQuery: String!, $params: CypherRequestParams) {
  cypherQuery(query: $cypherQuery, params: $params) {
    edges {
      node {
        columns {
          value {
            ... on CypherQueryResultNode {
              id
              data {
                __typename
                ... on JiraIssue {
                  id
                }
              }
            }
          }
        }
      }
    }
  }
}

Params

Note

We recommend sending parameterized Cypher queries as below instead of embedding the parameters directly in the query string. This approach will help ensure better performance.

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{
  "cypherQuery": "MATCH (user:IdentityUser {ari: $id})-[:user_assigned_incident]->(issue:JiraIssue) RETURN issue",
  "params": {
    "id": "$id"
  }
}

Inverse Query

GraphQL

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query UserAssignedIncident_CypherQuery($cypherQuery: String!, $params: CypherRequestParams) {
  cypherQuery(query: $cypherQuery, params: $params) {
    edges {
      node {
        columns {
          value {
            ... on CypherQueryResultNode {
              id
              data {
                __typename
                ... on AtlassianAccountUser {
                  id
                }
                ... on CustomerUser {
                  id
                }
                ... on AppUser {
                  id
                }
              }
            }
          }
        }
      }
    }
  }
}

Params

Note

We recommend sending parameterized Cypher queries as below instead of embedding the parameters directly in the query string. This approach will help ensure better performance.

1
2
{
  "cypherQuery": "MATCH (user:IdentityUser)-[:user_assigned_incident]->(issue:JiraIssue {ari: $id}) RETURN user",
  "params": {
    "id": "$id"
  }
}