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Last updated Nov 11, 2025

User reports issue

The UserReportsIssue relationship represents the link between an Identity user and a Jira issue they reported within the Teamwork Graph. It allows you to:

  • Track which users reported specific Jira issues
  • Find all Jira issues that a particular user reported
  • Traverse and analyze user-issue relationships

Category

CategoryCanonical

Types

From Object TypesTo Object Types
Identity User - ati:cloud:identity:userJira Issue - ati:cloud:jira:issue

Cypher

Forward Query

GraphQL
1
2
query UserReportsIssue_CypherQuery($cypherQuery: String!, $params: CypherRequestParams) {
  cypherQuery(query: $cypherQuery, params: $params) {
    edges {
      node {
        columns {
          value {
            ... on CypherQueryResultNode {
              id
              data {
                __typename
                ... on JiraIssue {
                  id
                }
              }
            }
          }
        }
      }
    }
  }
}
Params

Note

We recommend sending parameterized Cypher queries as below instead of embedding the parameters directly in the query string. This approach will help ensure better performance.

1
2
{
  "cypherQuery": "MATCH (user:IdentityUser {ari: $id})-[:user_reports_issue]->(issue:JiraIssue) RETURN issue",
  "params": {
    "id": "$id"
  }
}

Inverse Query

GraphQL
1
2
query UserReportsIssue_CypherQuery($cypherQuery: String!, $params: CypherRequestParams) {
  cypherQuery(query: $cypherQuery, params: $params) {
    edges {
      node {
        columns {
          value {
            ... on CypherQueryResultNode {
              id
              data {
                __typename
                ... on AtlassianAccountUser {
                  id
                }
                ... on CustomerUser {
                  id
                }
                ... on AppUser {
                  id
                }
              }
            }
          }
        }
      }
    }
  }
}
Params

Note

We recommend sending parameterized Cypher queries as below instead of embedding the parameters directly in the query string. This approach will help ensure better performance.

1
2
{
  "cypherQuery": "MATCH (user:IdentityUser)-[:user_reports_issue]->(issue:JiraIssue {ari: $id}) RETURN user",
  "params": {
    "id": "$id"
  }
}

Metadata

This relationship is not indexed, you will not be able to filter by this metadata when querying the relationship.

From Metadata

To Metadata

Relationship Metadata

NameTypeProperties
dueDateLong
statusCategoryStatusCategory (Enum)

Nested Types

Ari

When filtering by ARI in GraphQL, it will behave as a String rather than a message as shown below.

NameTypeProperties
valueString

StatusCategory

NameInternal NameIndex
undefinedCATEGORY_UNDEFINED0
newCATEGORY_TO_DO2
doneCATEGORY_DONE3
indeterminateCATEGORY_IN_PROGRESS4

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