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Last updated Nov 11, 2025

User viewed Jira issue

The UserViewedJiraIssue relationship represents the link between an Identity user and a Jira issue they viewed within the Teamwork Graph. It allows you to:

  • Track which users have viewed specific Jira issues
  • Find all Jira issues that a user has viewed
  • Traverse and analyze user-issue relationships

Category

CategoryActivity

TTL

30 days

The TTL (Time To Live) specifies the retention period for relationship data, determining how far back in time the relationship remains queryable.

Types

From Object TypesTo Object Types
Identity User - ati:cloud:identity:userJira Issue - ati:cloud:jira:issue

Cypher

Forward Query

GraphQL
1
2
query UserViewedJiraIssue_CypherQuery($cypherQuery: String!, $params: CypherRequestParams) {
  cypherQuery(query: $cypherQuery, params: $params) {
    edges {
      node {
        columns {
          value {
            ... on CypherQueryResultNode {
              id
              data {
                __typename
                ... on JiraIssue {
                  id
                }
              }
            }
          }
        }
      }
    }
  }
}
Params

Note

We recommend sending parameterized Cypher queries as below instead of embedding the parameters directly in the query string. This approach will help ensure better performance.

1
2
{
  "cypherQuery": "MATCH (user:IdentityUser {ari: $id})-[:user_viewed_jira_issue]->(issue:JiraIssue) RETURN issue",
  "params": {
    "id": "$id"
  }
}

Inverse Query

GraphQL
1
2
query UserViewedJiraIssue_CypherQuery($cypherQuery: String!, $params: CypherRequestParams) {
  cypherQuery(query: $cypherQuery, params: $params) {
    edges {
      node {
        columns {
          value {
            ... on CypherQueryResultNode {
              id
              data {
                __typename
                ... on AtlassianAccountUser {
                  id
                }
                ... on CustomerUser {
                  id
                }
                ... on AppUser {
                  id
                }
              }
            }
          }
        }
      }
    }
  }
}
Params

Note

We recommend sending parameterized Cypher queries as below instead of embedding the parameters directly in the query string. This approach will help ensure better performance.

1
2
{
  "cypherQuery": "MATCH (user:IdentityUser)-[:user_viewed_jira_issue]->(issue:JiraIssue {ari: $id}) RETURN user",
  "params": {
    "id": "$id"
  }
}

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