What's the Atlassian Marketplace?
The Atlassian Marketplace is a platform where developers sell add-ons for Atlassian products. There's no cost to list add-ons in the Marketplace. The Marketplace lets you access Atlassian's large customer base so you can market add-ons for our products like JIRA and Confluence. Add-on developers, or vendors, on the Marketplace:
- Use Atlassian licensing support inside their add-on
- Use Atlassian's payment and billing systems to collect license fees
- Have access to Marketplace-generated sales and licensing reports
How do I get an account with the Marketplace?
What's an add-on vendor?
Add-ons belong to vendors. A vendor profile describes the company that "owns" the add-on. For example, Atlassian and Gliffy are vendors. If you're an individual author without a parent company, (e.g., Ross Rowe) then create a vendor profile using your name. Your user account must be associated with a vendor profile before you can modify that vendor's add-on listing.
How do I associate my account with a vendor profile?
If your account should belong to a particular vendor but doesn't, ask somebody on the account to add you. Here's how they can do this:
- Log into the vendor account, and navigate to the Manage vendor page.
You can access this page via the Manage listings link in the header.
- Click Contacts.
- Click Add contact.
- Enter the email address and click Add.
If there is no other user for your vendor profile, then email firstname.lastname@example.org and we'll add your information for you.
How do I get support for Marketplace issues?
The Marketplace has a vibrant add-on vendor Google Group. We recommend joining the Marketplace vendor mailing list on Google Groups.
Alternately, for non-vendor support, you can ask a question via Atlassian Answers.
Log into http://answers.atlassian.com.
Answers uses the same username/password combination you use on MyAtlassian.
Choose the Ask A Question link.
The system displays the Ask A Question page.
Fill out the form.
Add the keyword "marketplace" to the tags field.
To contact Atlassian directly about an add-on listing, send an email to email@example.com.
How do add-on customers get support?
If you offer support for your add-on, the Get support button is on the Support tab on your add-on details page. This tab also lists other resources including documentation links, issue trackers, forums, and more. Add-on customers are discouraged from writing reviews to get support, and should instead contact vendors directly.
What's the difference between deployable and non-deployable add-ons?
The Universal Plugin Manager (UPM) can install add-ons automatically into Atlassian applications. However, some items in the Atlassian Marketplace may not be suitable for automatic installation.
The Create new add-on form has a Deployable option that indicates whether an add-on installs with UPM. You should not check the Deployable option if your add-on consists of multiple JARs. The Atlassian Marketplace and UPM do not support Try, Buy, Install, Upgrade, and Renew buttons for non-deployable add-ons. Non-deployable add-ons cannot be sold under the Atlassian Marketplace Vendor Agreement as they do not support the UPM licensing API.
Additionally, if your add-on requires multiple downloads, configuration or license files on the file system, or if your add-on is not meant to be installed into the host product (like JIRA Client, for example), then do not check the Deployable option. Your add-on is still available for download, but the UPM does not attempt to install it in the host product.
Can I sell add-ons for users in the cloud?
Yes! Get started building an add-on using Atlassian Connect.