Why can't I change my add-on's payment model?
When trying to change the Payment model for an existing add-on the following message is displayed in the UI:
You can't alter the Payment model for existing add-ons in the following scenarios:
Paid via Atlassian → Paid via Vendor
Paid via Atlassian → Free
Free → Paid via Atlassian
Paid via Vendor → Paid via Atlassian
You can change the Payment model in the following situations:
Free → Paid via Vendor
Paid via Vendor → Free
In order to change the Payment model for an existing add-on (bar the two situations listed above) you'll need to release a new version with this change in place.
For Server add-ons
For details on this please refer to:
For Connect add-ons
For further details on this please refer to: