TechOps Handoff Meeting

This meeting should be used as a vehicle for the current on-call engineer to discuss how their rotation went, what essential things the next support engineer will need to be aware of, discuss larger service optimization needs, and gracefully hand off any inflight Tech Debt work they may have been working on during their rotation.

Meeting agenda

Please use this as a starting point for how to approach this meeting:

TechOps Review Items

To be done by the person ending their support rotation.

• Highlighting the things done during your support. (Interesting issues, discussions, etc. - refer back to FAQs)
• Handover/Re-assignment of tickets:
  • Discussion of what is logical to handover and what can be finished by the person going off support.
• Walkthrough TechOps Card
• Review Metrics
  • Workflows Dashboard
• Talk through DB monitoring/metrics - SignalFX Dashboard