Use this page to diagnose problems with Teamwork Graph CLI (TWG CLI), upgrade it, and get help.
To check your authentication, connectivity, and build info, run:
1 2twg doctor
Doctor shows which login and credential store it uses. To check another login or site, add --profile <name> or --site <site>. --profile default checks the saved default, whatever its name.
Run twg auth profile list to see available profiles. If no default is saved, choose one with twg auth profile default <name>.
If --profile fails with AUTH_MIGRATION_REQUIRED, the login was saved before 1.3.6. Run twg auth profile migrate once, then retry. Commands without --profile keep using that login without migrating.
If site selection fails or is ambiguous, select the intended profile and check its access:
1 2twg access --site <site> --profile <name>
An explicit profile stays selected after a site or permission error. TWG doesn't try another login.
An imported single-login configuration may lack organization details. TWG verifies them when needed; an unavailable or incomplete lookup leaves saved mappings and defaults unchanged, though OAuth tokens may refresh. For a selected profile, sign in again with:
1 2twg login --profile <name> --force
This verifies the selected profile without depending on unrelated imports. Automatic selection and new-profile creation still require enough organization information to choose a login or reject a duplicate. If those lookups fail, retry them or select the profile explicitly.
A profile marked deletion pending has a saved site or organization mapping that no longer matches the current mapping. If the saved details are correct, try signing in again with --profile <name> --force. Otherwise, remove it with twg logout --profile <name> and sign in again.
If twg doctor reports issues with your configuration or agent skills, run:
1 2twg setup
This refreshes your setup and agent skill files without reinstalling the binary.
If you're on version 0.9.6 or earlier, twg upgrade may not work correctly. Use the manual upgrade steps below instead.
1 2curl -fsSL --retry 2 https://teamwork-graph.atlassian.com/cli/install | bash
1 2 3curl.exe -fsSL https://teamwork-graph.atlassian.com/cli/install.ps1 -o twg-install.ps1 powershell -ExecutionPolicy Bypass -File .\twg-install.ps1
1 2 3curl.exe -fsSL https://teamwork-graph.atlassian.com/cli/install.ps1 -o twg-install.ps1 powershell -ExecutionPolicy Bypass -File twg-install.ps1
If you're on version 0.9.7 or later and want to use the built-in upgrader, run:
1 2twg upgrade
For full installation options, see Set up TWG CLI.
To see what's changed in recent versions, view the changelog.
To give feedback or report an issue, use the CLI to submit feedback with prefilled details, or submit feedback directly through the TWG CLI feedback form.
Review the details, provide an email if needed, complete reCAPTCHA, and submit the form.
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