Cloud
Jira Service Management ops / Reference / REST API

Contacts

Postman Collection
OpenAPI
GET

List contactsExperimental

Returns the list of the contacts of a user.

read:ops-config:jira-service-management

Request

Query parameters

offset

integer

size

integer

Responses

Returned if the request is successful.

application/json

PaginatedResponseContactWithApplyOrderResponse
GET/v1/users/contacts
1 2 3 4 curl --request GET \ --url 'https://api.atlassian.com/jsm/ops/api/{cloudId}/v1/users/contacts' \ --user 'email@example.com:<api_token>' \ --header 'Accept: application/json'
200Response
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 { "values": [ { "id": "299003c3-8221-4a9f-b63d-2370c4caaaaa", "method": "email", "to": "test@example.com", "status": { "enabled": true }, "applyOrder": 0 }, { "id": "735a619b-e420-4d46-ab5c-45523011aaaa", "method": "sms", "to": "90-555-555-5555", "status": { "enabled": true }, "applyOrder": 1 } ], "links": { "next": "url?offset=2&size=1", "last": "url?offset=2&size=1" } }
POST

Create contactExperimental

Creates a new contact for a user.

read:ops-config:jira-service-management
,
write:ops-config:jira-service-management

Request

Request bodyapplication/json

method

string

Required
to

string

Required

Responses

Returned if the request is successful.

application/json

ContactCreateResponse
POST/v1/users/contacts
1 2 3 4 5 6 7 8 9 curl --request POST \ --url 'https://api.atlassian.com/jsm/ops/api/{cloudId}/v1/users/contacts' \ --user 'email@example.com:<api_token>' \ --header 'Accept: application/json' \ --header 'Content-Type: application/json' \ --data '{ "method": "email", "to": "test@atlassian.com" }'
201Response
1 2 3 4 5 6 { "message": "Created", "data": { "id": "35c958bb-ecc3-4cfa-8976-3830daa6231e" } }
PATCH

Activate contactExperimental

Activates a contact of a user.

read:ops-config:jira-service-management
,
write:ops-config:jira-service-management

Request

Path parameters

id

string

Required

Responses

Returned if the request is successful.

application/json

ContactSuccessResponse
PATCH/v1/users/contacts/{id}/activate
1 2 3 4 curl --request PATCH \ --url 'https://api.atlassian.com/jsm/ops/api/{cloudId}/v1/users/contacts/{id}/activate' \ --user 'email@example.com:<api_token>' \ --header 'Accept: application/json'
200Response
1 2 3 4 5 6 { "message": "Activated", "data": { "id": "35c958bb-ecc3-4cfa-8976-3830daa6231e" } }
PATCH

Deactivate contactExperimental

Deactivates a contact of a user.

read:ops-config:jira-service-management
,
write:ops-config:jira-service-management

Request

Path parameters

id

string

Required

Responses

Returned if the request is successful.

application/json

ContactSuccessResponse
PATCH/v1/users/contacts/{id}/deactivate
1 2 3 4 curl --request PATCH \ --url 'https://api.atlassian.com/jsm/ops/api/{cloudId}/v1/users/contacts/{id}/deactivate' \ --user 'email@example.com:<api_token>' \ --header 'Accept: application/json'
200Response
1 2 3 4 5 6 { "message": "Deactivated", "data": { "id": "35c958bb-ecc3-4cfa-8976-3830daa6231e" } }
GET

Get contactExperimental

Returns the details of a contact.

read:ops-config:jira-service-management

Request

Path parameters

id

string

Required

Responses

Returned if the request is successful.

application/json

ContactResponse
GET/v1/users/contacts/{id}
1 2 3 4 curl --request GET \ --url 'https://api.atlassian.com/jsm/ops/api/{cloudId}/v1/users/contacts/{id}' \ --user 'email@example.com:<api_token>' \ --header 'Accept: application/json'
200Response
1 2 3 4 5 6 7 8 { "id": "35c958bb-ecc3-4cfa-8976-3830daa6231e", "method": "email", "to": "test@atlassian.com", "status": { "enabled": true } }
DEL

Delete contactExperimental

Delete a contact of a user.

read:ops-config:jira-service-management
,
delete:ops-config:jira-service-management

Request

Path parameters

id

string

Required

Responses

Returned if the request is successful.

DEL/v1/users/contacts/{id}
1 2 3 curl --request DELETE \ --url 'https://api.atlassian.com/jsm/ops/api/{cloudId}/v1/users/contacts/{id}' \ --user 'email@example.com:<api_token>'
PATCH

Update contactExperimental

Update the details of a contact of a user. This method can be applied only to email contacts.

read:ops-config:jira-service-management
,
write:ops-config:jira-service-management

Request

Path parameters

id

string

Required

Request bodyapplication/json

to

string

Required

Responses

Returned if the request is successful.

application/json

ContactSuccessResponse
PATCH/v1/users/contacts/{id}
1 2 3 4 5 6 7 8 curl --request PATCH \ --url 'https://api.atlassian.com/jsm/ops/api/{cloudId}/v1/users/contacts/{id}' \ --user 'email@example.com:<api_token>' \ --header 'Accept: application/json' \ --header 'Content-Type: application/json' \ --data '{ "to": "90-5555559999" }'
200Response
1 2 3 4 5 6 { "message": "Updated", "data": { "id": "06ba9237-d45d-40f3-a340-4a89acbdb61a" } }

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