Returns the permissions for a customer request type for a given request type ID. These permissions control who can create the customer request. The entities that can be granted permissions are users, groups, and organizations.
string
Requiredstring
RequiredReturns the customer request type permissions.
1
2
3
4
curl --request GET \
--url 'http://{baseurl}/rest/servicedeskapi/servicedesk/{serviceDeskId}/requesttype/{requestTypeId}/permission' \
--user 'email@example.com:<api_token>' \
--header 'Accept: application/json'1
2
3
4
5
6
7
8
9
10
11
12
{
"id": "<string>",
"permissions": [
{
"displayName": "<string>",
"status": "DELETED",
"avatarUrl": "<string>",
"entityId": "<string>",
"entityType": "USER"
}
]
}Upsert the permissions for a customer request type. This operation will overwrite any existing permissions.
string
Requiredstring
RequiredThe request type permissions to associate with customer request type.
array<RequestTypePermissionEntityRequest>
Returns the updated customer request type permissions.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
curl --request PUT \
--url 'http://{baseurl}/rest/servicedeskapi/servicedesk/{serviceDeskId}/requesttype/{requestTypeId}/permission' \
--user 'email@example.com:<api_token>' \
--header 'Accept: application/json' \
--header 'Content-Type: application/json' \
--data '{
"allowlist": [
{
"entityType": "ORGANIZATION",
"entityId": "ORGANIZATION_ID"
},
{
"entityType": "GROUP",
"entityId": "GROUP_NAME"
},
{
"entityType": "USER",
"entityId": "USER_ID"
}
]
}'1
2
3
4
5
6
7
8
9
10
11
12
{
"id": "<string>",
"permissions": [
{
"displayName": "<string>",
"status": "DELETED",
"avatarUrl": "<string>",
"entityId": "<string>",
"entityType": "USER"
}
]
}Rate this page: