This resource represents Jira Service Management Incident. Use this resource to create, delete and fetch an Incident.
Returns a Jira Service Management Incident.
read:incident:jira-service-managementinteger
RequiredReturned if the request is successful.
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curl --request GET \
--url 'https://api.atlassian.com/jsm/incidents/cloudId/{cloudId}/v1/incident/{issueID}' \
--header 'Authorization: Bearer <access_token>' \
--header 'Accept: application/json'1
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{
"summary": "Mia create this incident",
"reporter": {
"accountId": "99:27935d01-92a7-4687-8272-a9b8d3b2ae2e",
"accountType": "ATLASSIAN_ACCOUNT",
"displayName": "Mia Krystof"
},
"priority": {
"name": "Medium",
"id": "3"
},
"status": {
"id": "1",
"name": "Open",
"statusCategory": {
"id": 2,
"key": "new",
"name": "To Do"
}
},
"participants": {
"fieldId": "customfield_10000",
"value": []
},
"majorIncident": {
"fieldId": "customfield_10001",
"value": null
},
"responders": {
"fieldId": "customfield_10002",
"value": [
{
"ari": "ari:cloud:identity::user/99:27935d01-92a7-4687-8272-a9b8d3b2ae2e",
"name": "Mia Krystof",
"type": "user"
}
]
},
"affectedServices": {
"fieldId": "customfield_10003",
"value": []
}
}Deletes a Jira Service Management Incident.
read:incident:jira-service-managementwrite:incident:jira-service-managementinteger
RequiredReturned if the request is successful.
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curl --request DELETE \
--url 'https://api.atlassian.com/jsm/incidents/cloudId/{cloudId}/v1/incident/{issueID}' \
--header 'Authorization: Bearer <access_token>'Creates a new Incident in a service desk.
write:incident:jira-service-managementstring
Requiredstring
Requiredobject
object
array<string>
Returned if the request is successful.
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curl --request POST \
--url 'https://api.atlassian.com/jsm/incidents/cloudId/{cloudId}/v1/incident' \
--header 'Authorization: Bearer <access_token>' \
--header 'Accept: application/json' \
--header 'Content-Type: application/json' \
--data '{
"requestTypeId": "75",
"serviceDeskId": "6",
"fields": {
"summary": "Incident with alerts from JSM Incidents APIs",
"customfield_10002": [
{
"ari": "ari:cloud:identity::user/99:27935d01-92a7-4687-8272-a9b8d3b2ae2e"
}
]
},
"alertIds": [
"8dd24912-a0ad-41cd-ac80-535eaf649ed7"
]
}'1
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{
"id": "10050",
"key": "ITSM-30",
"self": "http://your-domain.atlassian.net/rest/api/3/issue/10050"
}Rate this page: