Last updatedNov 18, 2019

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Get help

Need help with Forge? Use one of the methods on this page to solve your issue.

Ask on Slack

For help, reach out in the #help channel in the Forge Slack workspace. To join the Slack workspace, open the email accepting you into the Forge beta and click Join Slack workspace.

Give feedback

Create an issue in the Forge Jira project to give feedback on the Forge beta.

Opt out of Forge

If you no longer wish to be part of the Forge beta, follow these instructions to opt out. Opting out involves removing all instances of Forge apps on your Atlassian accounts, and disabling the ability to create Forge apps. You can also optionally unsubscribe from all Forge email lists.

Remove Forge apps

To remove all Forge apps tied to an Atlassian account, take the following steps:

  1. For each app, uninstall the app using the CLI.

    1. In terminal, navigate to your app and view the installation IDs corresponding to where the app is installed by running:

      1
      forge install:list
    2. Uninstall the app by running the following command. Run the command for each installation ID, replacing <installationID> with the installation ID.

      1
      forge uninstall <installationID>
  2. Open developer.atlassian.com/apps/ to see your apps.

  3. For each app, click through to see the app details and select Stacked dots menu > Delete.

If you created Forge apps using Atlassian accounts based on aliases of the same email, then the list of apps for each account is treated independently. This means you need to uninstall the apps from each account individually.

For example, say you have an Atlassian account associated with simon@example.com. You could also create separate Atlassian accounts based on aliases of the email, such as si.mon@example.com and simon+app@example.com. If you signed up for Forge and created apps on all of these accounts, you need to uninstall the apps for each individual account.

Disable Forge

To disable Forge on your account, reach out to the #help channel in Forge Slack. Include your email address in your request.

Unsubscribe from Forge email lists (optional)

If you unsubscribe from any Forge email list, you will also be unsubscribed from all tips and tricks emails sent by Atlassian.

Follow these steps to unsubscribe from Forge email lists.

  1. Open any email you received from Atlassian about the Forge beta.
  2. Click Unsubscribe.

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