Get help and give feedback

This overview shows you where to get help, report a bug, request support, and check the status of our platform tools and services. You can also give feedback based on your development needs.

If you're looking for in-depth information, visit our cloud, server and Data Center, or Atlassian Marketplace docs.

Check the developer status

Visit the Atlassian Developer Status page to check the status of platform tools and services.

Ask a question

If you’re looking for developer advice, or if your question may benefit other developers, you can post on Atlassian’s Developer Community. There are over 13,000 active developer community members that you can ask questions and discuss our development tools with.

The developer community also lets you:

Connect with other Atlassian developers and team members
Discover similar issues
Stay up to date with announcements

Request support

Our developer support channels let you file a support ticket for any inquiries or issues you encounter. Inquiries can include (but are not limited to) support for Atlassian app development, building apps, and publishing in the Marketplace.

If you are a Marketplace partner who does not have access to the Partner Portal, request access at Marketplace Support.

For Marketplace partners:

Developer Service Desk: Report a technical blocker if you are building a new app or making updates to an application (for example, the Atlassian APIs stop working).
Marketplace Support: Request help within the Atlassian Marketplace platform or your listing.
Data Center & Cloud Fortified Support: Submit a cloud app for program approval.

For solution partners or corporate resellers:

Partner Service Desk: If you're a solution partner or a corporate reseller, submit a support request in our sales and partner program. You will need a Partner Portal account for access.

For support with Atlassian products:

Product issues and feedback: If you have an issue with one of our products, like Jira, Confluence, or Bitbucket, use this page to search for related issues, monitor progress, or make feature requests.

Report bugs

Visit the following resources to report bugs:

Bug Bounty Program: If you find web application vulnerabilities and other vulnerabilities that have a direct impact on our products, submit a report in our bug bounty program. Depending on the bounty found, you will be awarded differently per product.
Marketplace Security Bug Bounty Program: Submit a request in our Developer Service Desk to join the Marketplace Security Bug Bounty program and detect vulnerabilities in applications and services on Marketplace apps.

Explore more

Check out our Resources page for more helpful links.