User reported incident

The Teamwork Graph API is coming soon. The relationship types documented here are indicative of what will be available in the Graph via the Teamwork Graph API. Please note that relationships, their properties, and functionality may change before and during the Early Access Program.

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The UserReportedIncident relationship represents the link between an Identity user and a Jira issue representing an incident that they reported within the Teamwork Graph. It allows you to:

Track which users reported specific incidents
Find all incidents that a particular user reported
Traverse and analyze user-incident relationships

Relationship type: Activity

From object type	To object type
Identity user - `ati:cloud:identity:user`	Jira issue - `ati:cloud:jira:issue`

Cypher

We recommend using parameterized Cypher queries rather than placing parameters directly in the query string. This helps improve performance.

Forward query

GraphQL

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query UserReportedIncident_CypherQuery($cypherQuery: String!, $params: JSON!) {
 graphStore @optIn(to: ["GraphStore", "GraphStoreCypherQueryV2"]) {
  cypherQueryV2(query: $cypherQuery, params: $params) {
   edges {
    node {
     columns {
      key
      value {. on GraphStoreCypherQueryV2NodeList {
        nodes {
         data {. on JiraIssue {
           id
          }
         }
        }
       }. on GraphStoreCypherQueryV2AriNode {
        data {. on JiraIssue {
          id
         }
        }
       }. on GraphStoreCypherQueryV2BooleanObject {
        bool_val: value
       }. on GraphStoreCypherQueryV2IntObject {
        int_val: value
       }. on GraphStoreCypherQueryV2FloatObject {
        float_val: value
       }. on GraphStoreCypherQueryV2StringObject {
        str_val: value
       }
      }
     }
    }
   }
  }
 }
}

Params

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{
 "cypherQuery": "MATCH (user:IdentityUser {ari: $id})-[:user_reported_incident]->(issue:JiraIssue) RETURN issue",
 "params": {
  "id": "$id"
 }
}

Inverse query

GraphQL

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query UserReportedIncident_CypherQuery($cypherQuery: String!, $params: JSON!) {
 graphStore @optIn(to: ["GraphStore", "GraphStoreCypherQueryV2"]) {
  cypherQueryV2(query: $cypherQuery, params: $params) {
   edges {
    node {
     columns {
      key
      value {. on GraphStoreCypherQueryV2NodeList {
        nodes {
         data {. on AtlassianAccountUser {
           id
          }. on CustomerUser {
           id
          }. on AppUser {
           id
          }
         }
        }
       }. on GraphStoreCypherQueryV2AriNode {
        data {. on AtlassianAccountUser {
          id
         }. on CustomerUser {
          id
         }. on AppUser {
          id
         }
        }
       }. on GraphStoreCypherQueryV2BooleanObject {
        bool_val: value
       }. on GraphStoreCypherQueryV2IntObject {
        int_val: value
       }. on GraphStoreCypherQueryV2FloatObject {
        float_val: value
       }. on GraphStoreCypherQueryV2StringObject {
        str_val: value
       }
      }
     }
    }
   }
  }
 }
}

Params

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{
 "cypherQuery": "MATCH (user:IdentityUser)-[:user_reported_incident]->(issue:JiraIssue {ari: $id}) RETURN user",
 "params": {
  "id": "$id"
 }
}