JIRA Service Desk UI plugin points - Customer portal

This page lists the plugin points for the customer portal in JIRA Service Desk (Server). 

On this page:

Headers and footers

Plugin point location Description
servicedesk.portal.header

Header on all portal pages.

Web fragment type:

Web panel

Plugin point location Description
servicedesk.portal.subheader

Sub-header on all portal pages.

Web fragment type:

Web panel

Plugin point location Description
servicedesk.portal.footer

Footer on all portal pages.

Web fragment type:

Web panel

Note, using the locations described above will show the web panel on all portal pages. If you want to restrict the web panels to display on specific portal pages, use the following suffixes with the plugin point location. For example, a sub-header that will only be shown on the create request page will have the location: "servicedesk.portal.subheader.create_request".

Suffix Page Description
.help_center
The ServiceDesk Help Center page
.portal
The Portal page of a specific ServiceDesk
.create_request
The create request page
.view_request
The view request page
.my_requests
The "My Requests" page, which lists all the user's open requests
.approvals
The approvals page, which lists all the requests of which the user is the approver
.profile
The user's profile page

View request page

Plugin point location Description
servicedesk.portal.request.panels

Panel in the view request page.

Web fragment type:

Web panel

Plugin point location Description
servicedesk.portal.request.actions

Action in the view request page.

Web fragment type:

Web item

Profile page

Plugin point location Description
servicedesk.portal.profile.panels

Panel in the user profile page.

Web fragment type:

Web panel

Plugin point location Description
servicedesk.portal.profile.actions

Action in the user profile page.

Web fragment type:

Web item

Navigation bar

Plugin point location Description
servicedesk.portal.user.menu.actions

Action in the user drop-down menu.

Web fragment type:

Web item

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