JIRA Service Desk UI plugin points - Customer portal

This page lists the plugin points for the customer portal in JIRA Service Desk (Server). 

On this page:

Headers and footers

Plugin point location Web fragment type Description
servicedesk.portal.header
Web panel

Header on all portal pages.

  Screenshot...

servicedesk.portal.subheader
Web panel

Sub-header on all portal pages.

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servicedesk.portal.footer
Web panel

Footer on all portal pages.

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Note, using the locations described above will show the web panel on all portal pages. If you want to restrict the web panels to display on specific portal pages, use the following suffixes with the plugin point location. For example, a sub-header that will only be shown on the create request page will have the location: "servicedesk.portal.subheader.create_request".

Suffix Page Description
.help_center
The ServiceDesk Help Center page
.portal
The Portal page of a specific ServiceDesk
.create_request
The create request page
.view_request
The view request page
.my_requests
The "My Requests" page, which lists all the user's open requests
.approvals
The approvals page, which lists all the requests of which the user is the approver
.profile
The user's profile page

View request page

Plugin point location Web fragment type Description
servicedesk.portal.request.panels
Web panel

Panel in the view request page.

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servicedesk.portal.request.actions
Web item

Action in the view request page.

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Profile page

Plugin point location Web fragment type Description
servicedesk.portal.profile.panels
Web panel

Panel in the user profile page.

  Screenshot...

servicedesk.portal.profile.actions
Web item

Action in the user profile page.

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Navigation bar

Plugin point location Web fragment type Description
servicedesk.portal.user.menu.actions
Web item

Action in the user drop-down menu.

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