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We’re making changes to our server and Data Center products, including a timeline for the the end of server sales and support. To learn more about our plan and how it affects you, read the Journey to cloud blog post.
Existing server customers will continue to get maintenance and support for their licenses for up to three years at their current maintenance fees. After three years, customers must move to either Data Center or cloud.
| Date | Change |
|---|---|
| February 2, 2021 | End of sale for new server licenses for Atlassian products* |
| May 1, 2021 | End of new server app submissions on Marketplace |
| February 2, 2022 | End of upgrades and downgrades for server products and apps |
| February 2, 2023 | End of server app sales for existing licenses |
| February 2, 2024 | End of support for Atlassian server products and apps |
* Except for server starter licenses, available for development purposes only. See below.
Your customers will be planning their move from our server products to our cloud products as well, but you should support your customers until you retire your server app some time during the next three years. You can help your customer move to your cloud solution when it’s ready.
If you don’t already have a cloud solution, try getting started with Forge or check out our other Cloud development options.
Once you've built a cloud version of your app, you can help server customers migrate using our data migration tools. Use the App migration platform APIs to integrate your existing migration paths with the Cloud Migrations Assistants or build your own migration path to cloud. This helps your customers stay on board as they also migrate to the cloud.
Unlike server apps, which can communicate with the host product directly using Java calls, cloud apps built with the Connect or Forge frameworks communicate mainly using HTTP requests.
It might not be possible to use your existing server app code for a cloud equivalent. You’ll need to decide which technology stack you’ll use to build, host, release, and monitor your cloud app, and how you’ll use Atlassian’s REST APIs, webhooks, and modules to implement its features. For more information, see Comparing deployment options.
As of February 2, 2021, our server and Data Center developer ecosystem will continue to be able to obtain $10, 10-user, self-hosted licenses, for development purposes only. To get a self-hosted developer license:
If you see "Contact Support":
Select Billing, Payments and Pricing > Help with a quote or order > Quote for Data Center products.
In the box Tell us the products and number of users you would like included in your quote, insert the following text:
This request is for a server license, specifically to develop Atlassian Marketplace apps. Please create a quote for a Starter license for the following products so I can make payment online:
Type the names of products you need licenses for (Jira Software, Confluence, etc.).
For Support maintenance period select 12 months.
Complete the remaining details requested by the form.
If you see "Contact Partner Program Support":
Select Sales Support > Quotes and trials > I need a quote for an Atlassian product > Atlassian Data Center.
In the box Which products would you like a quote for?, insert the following text:
This request is for a server license, specifically to develop Atlassian Marketplace apps. Please create a quote for a Starter license for the following products so I can make payment online:
Type the names of products you need licenses for (Jira Software, Confluence, etc.).
Complete the remaining details requested by the form.
We reserve the right to withdraw or replace the above method for obtaining self-hosted developer licenses at any time. Please continue to monitor the Developer Community for updates.
If you need help, take a look at End of new server sales: resources and support for the ecosystem in the Atlassian Developer Community forum. To help us triage your feedback faster:
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