End of sale and support for server apps

As we continue to move towards a cloud future together, Atlassian Marketplace will no longer offer sales and support for server apps. You can stay connected by exploring our migration program to the cloud to seamlessly move your apps and customers to cloud. Server apps in use by Data Center customers will need to go through the Data Center approval process to remain available for sale on the Atlassian Marketplace.

What do I need to do?

To prepare for cloud you'll need to:

• Evaluate if you can meet the security needs of your customers.
• Plan your strategy around pricing and market competition.
• Share your plans with customers.
• Build your app.
• Prepare a migration path – if you have migrating customers.
• Launch, list, and advertise your cloud app.
• Support your customers.

Visit our guide to moving your apps and customers to cloud.

Updates for Marketplace Partners

For Marketplace Partners, follow the Cloud Readiness hub in the Partner Portal for the latest updates, or to ask our team questions. To request access, check the Portal requirements.

To browse server end of support queries throughout our Developer Community, visit:

• Server-eos updates
• Developer communication channels

What has changed on the Marketplace listing and UPM screens?

As of Feb 15, 2024, Atlassian Marketplace will no longer provide assistance with purchasing, renewing, upgrading, or promotion creation for any server apps for Jira, Confluence, Bitbucket, Bamboo, and Crowd.

Changes to Marketplace listing

• Announcement banner calling out this update.
• Tabs related to Pricing, Privacy & Security, and Support are removed from the app listing page.
• Existing reviews for the app will be retained but the option to Write a review is disabled.
• Server apps with limited tabs and hosting selector with the server option will be retained until February 15, 2025.

Changes to Universal Plugin Manager (UPM) screen

• Announcement banner calling out the update on the UPM - Manage Apps section.
• Version upgrades to your app via the Manage apps section in UPM are disabled.

Extended program and exceptions

Server apps for Fisheye and Crucible will continue to remain as an exception, app publishing and purchase will persist indefinitely with no change.

Marketplace partners who have opted for the Dual Licensing program and extended support for customers after Feb 15, 2024, can continue to update their server apps to release critical fixes and security patches for customers until Feb 15, 2025. You can find more information about the program here.