End of sale and support for server apps

On February 15, 2024, Atlassian will end the sale, installation, and support for server apps as part of our cloud-first future. Server app sales ended on February 15, 2023.

What do I need to do?

To prepare for server end of support:

• Build your app in cloud if you need to choose a deployment option
• Help migrating customers by building an automated migration path
• Ask questions and follow updates by checking the server-eos tag in our Developer Community
• Stay updated with our developer communication channels

You can also find extensive cloud resources and ask our team questions in the Partner Portal Cloud Readiness hub. To request access, check the Portal requirements.

The hub is frequently updated by our Ecosystem team. We use it as a place to share extensive resources and the key steps you can take to best prepare for cloud and customer migrations, including:

• Cloud deployment options
• Customer migrations checklist
• Pricing in cloud
• Growing customer trust
• Server FAQs

What has changed on the Marketplace listing and UPM screens?

As of February 15, 2023, the sale and installation of server apps are no longer available on Atlassian Marketplace.

Changes to Marketplace listing

• Announcement banner calling out this update
• Try it free and Buy it now buttons no longer visible on the listing page
• Installation tab no longer shows. If you have instructions for installing version updates, we suggest you move this information to the Overview or Versions tab. Customers can update app version via the Marketplace until the end of support for server on Feb 15, 2024.

Changes to Universal Plugin Manager (UPM) screen

• Announcement banner calling out this update
• Buy now and Free trial buttons removed. Version upgrades to your app via the Manage apps section in UPM server will continue until the end of support for server in February 2024.

How are server app pricing and licensing impacted?

As of February 15, 2023:

• Customers can not install new server apps or trials
• If customers choose not to uninstall the apps across their Data Center or server instances, they may continue to contact their Marketplace Partners directly. Note: certain methods of contacting the Marketplace Partner through the Atlassian Marketplace may be unavailable.
• Server app renewals will be prorated with an end date of February 15, 2024 PT to match your server products' end of support date. This change applies to apps for Jira Software server, Jira Service Management server, Confluence server, and Bitbucket server. It also applies to Data Center customers who are using server apps.

After February 15, 2024:

• Server apps will no longer be supported on Marketplace, and you won't be able to publish server app updates or versions
• Server apps in use by Data Center customers will need to go through the Data Center approval process to remain available for sale on the Atlassian Marketplace

Bamboo and Crowd server apps

For Bamboo and Crowd server apps:

• From August 20, 2023 Atlassian will no longer accept new server app submissions
• App sales will end on November 19, 2023
• All app sales and renewals will be pro-rated to end on February 15, 2024 to align with Atlassian’s server end of support

Fisheye and Crucible server apps

Fisheye and Crucible server apps are an exception to the above timeline:

• Updates to apps and new installs will persist indefinitely
• However, no new server app submissions will be allowed