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Throughout this process, we use the workflow below to reflect where responsibility for the next step lies, and track the individual components of app approval.
We endeavor to review and take your app through the approval steps in a reasonable time. While we designed the process to avoid idle time, we're keen to learn and improve. Please note that some requirements, however, such as the security program requirements, inherently have some "soak" time before becoming active and approval can be granted.
Once approved, your app is automatically updated in the Atlassian Marketplace to indicate the Cloud Fortified App badge. Your app will also be included in a periodically updated list of Cloud Fortified Apps in go-to-market materials for our field teams and channel partners.
From time to time we might get in touch to gather feedback, share updates about any upcoming changes that we're exploring or plan to make for the program.
Your app has an annual review process where we verify that your app is in good order, and any new requirements are met. There is also an escalation process where Atlassian or customers can raise concerns about an app's compliance with the program requirements.
We continue to develop and release improved developer tooling and guidelines on monitoring and improving the reliability and security of Atlassian Cloud products. As we do so, we also update the Cloud Fortified app requirements, documentation, and guidelines. We communicate these alterations ahead of time and release clear guides on how they should be adopted.
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