Atlassian Marketplace Developer

Atlassian Marketplace Developer

Last updatedOct 7, 2020

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App discount programs

The Atlassian Marketplace offers a variety of app-level discount programs to customers. Some offer automatic participation to Marketplace Partners, and others require Marketplace Partners to opt-in or opt-out at the app level.

How do Marketplace Partners participate?

ProgramDetails
AcademicAutomatic participation
CommunityAutomatic participation
ClassroomAutomatic participation
Open sourceAutomatic participation
Solution PartnerApp-level opt-out via Partner Portal
Dual licensingApp-level opt-in via Marketplace Support ticket
Loyalty (migration)App-level opt-in via the Apps section on your Marketplace account

Which customers are eligible?

ProgramEligibility
AcademicCustomers currently on an Academic cloud license
CommunityCustomers currently on a Community cloud license
ClassroomStudents and teachers using for educational purpose within a classroom setting
Open sourceCustomers whose project is licensed under a license approved by the Open Source Initiative
Solution PartnerThe Atlassian Marketplace lets Marketplace Partners participate in automatic discounts for Atlassian Solution Partners. Marketplace Partners can opt-out of the discount at the app level. This is covered in Section 4.9 of the Marketplace Agreement
Dual licensingServer or DC customers, or customers annually purchasing >1,000 users of your cloud version of your app
Loyalty (migration)Server or DC customers who purchase a 1,001+ cloud license to migrate to before January 1, 2021

Which Marketplace apps are eligible?

ProgramDeployment option
Academic
  • Server
  • DC
  • Cloud
Community
  • Server
  • Cloud
Classroom
  • Server
  • Cloud
Open source
  • Server
Solution Partner
  • Server
  • DC
  • Cloud
Dual licensing
  • Server
  • DC
Loyalty (migration)
  • Cloud

Which deployment options are eligible?

ProgramDeployment option
Academic
  • Server
  • DC
  • Cloud (launched August 3, 2020)
Community
  • Server
  • Cloud (launched August 3, 2020)
Classroom
  • Server
  • Cloud
Open source
  • Server
Solution Partner
  • Server
  • DC
  • Cloud
Dual licensing
  • Server (launched September 9, 2020)
  • DC (launched September 9, 2020)
Loyalty (migration)
  • Cloud (launched July 15, 2020)

What's the customer discount?

The discount is applied by Atlassian Customer Advocates (CAs), Loyalty Advocates (EAs), and Enterprise Advocates (EAs) during the quoting process.

ProgramDiscount
Academic
  • Server: 50%
  • DC: 50%
  • Cloud: 50%
Community
  • Server: 100%
  • Cloud: 75%
Classroom
  • Server: 100%
  • Cloud: 75%

Note: The discount appears on invoice as 'Community' due to commerce logic.
Open source
  • Server: 100%
Solution Partner
  • Server: Up to 20% for new and upgrade orders
  • DC: Up to 20% for new and upgrade orders
  • Cloud: Up to 20% for new and upgrade orders
Dual licensing
  • Server: 100%
  • DC: 100%
Loyalty (migration)
  • Cloud: 3-year discount: 55%, 40%, 20%

Licensing FAQ

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