You can access data about your sales and customers in several forms--we provide a comprehensive vendor dashboard in your Manage Vendor screen the Atlassian Marketplace, or you can access the same data directly with our sales report REST API.
We also provide a license report to you as a vendor. This report shows information about users who obtain a license for your app.
These reports might be behind real time by as much as 24 hours, and in some cases licensing information may appear before sales data. Contact Marketplace Support if the information doesn't appear after 24 hours.
Yep! Our end-user license agreement (EULA) specifies that we can provide you customer data as a third-party vendor. You'll see each customer differentiated by their unique email address.
If you'd like to collect more data about app purchases, you can contact customers directly via their email addresses. Otherwise, all information collected during transactions is already reported to you via the sales report.
You can access data about your evaluations and leads in several forms - we provide a comprehensive vendor dashboard in your Manage vendor account screen the Atlassian Marketplace, or you can access the same data directly with our sales report REST API.
Marketplace evaluation licenses for both Server and Cloud customers are 30 days minimum. Certain conditions may cause an evaluation to run longer:
The app's license enforcement mechanism engages and the app becomes invalid. (As the app vendor, you determine how the app functions in response to an invalid evaluation license).
Read more here: Server app licensing