Last updated Jun 24, 2020

How do I respond to a review on my listing?

If a customer leaves a review for your app on the Atlassian Marketplace, you can respond to it via the listing. Responding to customer reviews helps users understand your app better and fosters a positive customer experience.

To respond to a review:

  1. Log in to your account at
  2. Go to your listing and click Reviews.
  3. Scroll to the review you’d like to respond to.
  4. Click the Respond link, as shown below:

Responding to a review on a marketplace listing

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