Preview features are available to all users and receive the same level of support as generally available features. Schemas, fields, and behavior may still change before general availability (GA), and breaking changes are subject to a minimum 1-month deprecation notice, announced in the Teamwork Graph changelog.

To review the current limitations, see Limitations and considerations.

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Represents a customer organization from an external CRM or business system.

Available fields and properties

The Teamwork Graph API has the following fields and properties that you can use in your queries:

Object type fields are the core data fields of the object. Use these when you want to retrieve specific information about the object in your queries.
Cypher query properties are metadata properties used for filtering and traversing relationships between different object types in Teamwork Graph. Use Cypher query properties when you need to filter or navigate relationships between this object and other objects in your queries.

Object type fields

Cypher query properties

Object type fields

You can access these fields in the GraphiQL playground using the book icon in the top left, and then searching for External customer org.

Field	Type	Description
`accountType`	`String`	Type of account (e.g., "ENTERPRISE", "SMB", "TRIAL").
`country`	`String`	Country where the customer organization is located.
`createdAt`	`DateTime`	Timestamp when the customer organization was created.
`createdBy`	`User`	User who created this customer organization.
`description`	`String`	Description of the customer organization.
`displayName`	`String`	Display name of the customer organization.
`externalId`	`ID`	Identifier of the customer organization in the external system.
`id`	`ID!`	Unique identifier for the customer organization. This ID is globally unique across the entire Teamwork Graph.
`industry`	`String`	Industry or sector of the customer organization.
`lastUpdatedAt`	`DateTime`	Timestamp of the most recent update to the customer organization.
`lastUpdatedBy`	`User`	User who last updated this customer organization.
`parentId`	`ID`	Identifier of the parent organization, if applicable.
`provider`	`ExternalProvider`	Provider or integration that supplies this customer organization.
`thirdPartyId`	`ID`	Additional identifier used by the third-party system.
`url`	`URL`	Direct URL to view the customer organization in its source system.

Fields for ExternalProvider

Field	Type	Description
`id`	`ID!`	Unique identifier for the external provider.
`logoUrl`	`URL`	URL to the provider's logo image for UI display.
`name`	`String`	Display name of the provider (e.g., "Google Drive", "Dropbox", "GitHub").

Available relationships

The following relationships are currently supported for External customer org:

From relationships

To relationships

Relationships where External customer org is the source object.

Relationship name	From object type	To object type
External customer org works on Jira work item worklog	External customer org	Jira worklog