Get help and give feedback

Where to report a bug, check the platform status, or how to contact us for help.

Check the developer status

Check the status of platform tools and services at Atlassian Developer Status.

Ask the Community

If you’re looking for developer advice you can post or browse our Developer Community.

• Connect with over 13,000 active Atlassian developers and team members
• Stay up to date with announcements
• Find answers to questions you may have

Get Developer and Marketplace support

Submit a ticket at Developer and Marketplace support to get help with:

• Bugs
• Developing your app
• Migrating from server to cloud
• Incidents. First, check if your issue is an incident

You can also get specific Marketplace support for:

• Editing your Marketplace listing
• Submitting a technical review for your Data Center app
• Participating in the Cloud Fortified Apps Program
• Asking us a general question about Marketplace, Data Center, or Cloud Fortified

Note, this support desk consolidates the previous:

• Developer Service Desk
• Marketplace Support
• Cloud Fortified Apps Program (ERCLOUD)
• Data Center (DCHELP)

Support for Solution Partner and Resellers

Visit the Partner Service Desk to get support as a:

• Solution partner
• Corporate reseller

You'll need a Partner Portal account for access. Solution Partners can request access by submitting a request to Partner Program support.

Join the Atlassian Solution Partner Program

Submit product issues or feedback

Visit Atlassian product issues and feedback for help with:

• Jira
• Confluence
• Bitbucket
• Related issues
• Monitoring progress
• Making feature requests

Participate in or join the Bug Bounty Program

Report a bug in our Bug Bounty Program:

• If you find web application vulnerabilities and other vulnerabilities that have a direct impact on our products, submit a report.
• Depending on the bounty found, you'll be awarded differently per product.

Join the Bug Bounty Program:

• To list your app in the program, or change your program details, go to the Security programs section at Developer and Marketplace support.

Find more resources

If you're looking for more guidance or inspiration, check out our:

• Developer blog
• Success stories
• Platform roadmap