Jira Service Management portal footer

Last updated Nov 11, 2024

The jiraServiceManagement:portalFooter module adds a panel at the bottom of customer portal pages.

This module can be used in Jira Service Management.

Unlicensed user access: This module supports interaction with anonymous users, customer accounts, and unlicensed accounts. For information, see Access to Forge apps by unlicensed users.

Example of a portal footer

Properties

Property	Type	Required	Description
`key`	`string`	Yes	A key for the module, which other modules can refer to. Must be unique within the manifest. Regex: `^[a-zA-Z0-9_-]+$`
`resource`	`string`	If using Custom UI or modern versions of UI Kit	The key of a static `resources` entry that your module will display. See resources for more details.
`render`	`'native'`	If using modern versions of UI Kit	Indicates the module uses UI Kit.
`resolver`	`{ function: string }` or `{ endpoint: string }`		Set the `function` property if you are using a hosted `function` module for your resolver. Set the `endpoint` property if you are using Forge Remote to integrate with a remote back end.
`viewportSize`	`'xsmall'`,`'small'`, `'medium'`, `'large'` or `'xlarge'`		The display size of `resource`. Remove this property to enable automatic resizing of the module.
`pages`	`help_center`,`portal`, `create_request`, `view_request`, `approvals`,`profile` or `my_requests`		Restrict the module to only be visible in specified customer portal pages.
`unlicensedAccess`	List<string>		A list of unlicensed user types that can access this module. Valid values are: `unlicensed`, `customer`, and `anonymous`. For more information, see Access to Forge apps for unlicensed Jira Service Management users.

Extension context

UI Kit and Custom UI

Use the useProductContext hook to access the extension context in UI Kit or getContext bridge method in custom UI.

Property	Type	Description
`type`	`string`	The type of the module.
`page`	`string`	The location of the page where the module is rendered. Values include `help_center`,`portal`, `create_request`, `view_request`, `approvals`,`profile` and `my_requests`.
`portal.id`	`number`	The id of the service desk, depending on the page where it is rendered.
`request.typeId`	`number`	The id of the request type, depending on the page where it is rendered.
`request.key`	`string`	The key of the request, depending on the page where it is rendered.
`location`	`string`	The full URL of the host page where this module is displayed.