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Jira Service Management portal request view action

The jiraServiceManagement:portalRequestViewAction module adds an option item to the request view action section that shows up request details page on Jira Service Management customer portal. When the menu item is clicked, the module’s function renders a modal dialog.

This module can be used in Jira Service Management.

You can use the UI kit or custom UI to create content for the Jira Service Management page.

See the PortalRequestViewAction component documentation for an example. When adding this to your app, use it as a top-level component.

Example of a Portal request view action button

This is an example of the triggered modal dialog:

Example of a Portal request view with the above sample code

Properties

PropertyTypeRequiredDescription
key

string

YesA key for the module, which other modules can refer to. Must be unique within the manifest.

Regex: ^[a-zA-Z0-9_-]+$

functionstringThe issue action module requires either a function for usage with the UI kit, or a resource when building with custom UI.A reference to the function module that defines the issue action. This function must return the PortalRequestViewAction component, which renders the modal dialog for its content.
resourcestringA reference to the static resources entry that your issue action wants to display. See resources for more details.
resolver{ function: string }Contains a function property, which references the function module that defines the configuration of resource. Can only be set if the module is using the resource property.
viewportSize'small', 'medium', 'large' or 'xlarge'The display size of resource. Can only be set if the module is using the resource property. Remove this property to enable automatic resizing of the module.
titlestringYesThe title of the issue action, which is displayed as a menu item.
iconstringYesThe URL of the icon that's displayed next to the title. A generic app icon is displayed if no icon is provided.

Extension context

Custom UI

PropertyTypeDescription
typestringThe type of the module.

UI kit

PropertyTypeDescription
typestringThe type of the module.

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