Jira Service Management queue page

The jiraServiceManagement:queuePage module adds an item in the Apps section. You can find the Apps section in the left navigation of Queues in a service project. When the item is clicked, content is rendered on a new Jira page.

This module can be used in Jira Service Management.

The page URL is constructed in the following format: /jira/servicedesk/projects/{projectKey}/queues/apps/{appId}/{envId}

For UI Kit 1, see the QueuePage component documentation for an example. When adding this to your app, use it as a top-level component.

Unlicensed user access: This module does not support interaction with anonymous users, customer accounts, or unlicensed accounts.

Example of a queue page

Properties

Property	Type	Required	Description
`key`	`string`	Yes	A key for the module, which other modules can refer to. Must be unique within the manifest. Regex: `^[a-zA-Z0-9_-]+$`
`resource`	`string`	If using Custom UI or modern versions of UI Kit	The key of a static `resources` entry that your module will display. See resources for more details.
`render`	`'native'`	If using modern versions of UI Kit	Indicates the module uses UI Kit.
`function`	`string`	Deprecated Required if using UI Kit 1	The key of a function module that returns a UI Kit 1 component.
`resolver`	`{ function: string }` or `{ endpoint: string }`		Set the `function` property if you are using a hosted `function` module for your resolver. Set the `endpoint` property if you are using Forge Remote to integrate with a remote back end.
`title`	`string` or `i18n object`	Yes	The title of the project page, which is displayed at the top of the page. The title also appears as an item in the `Apps` section. You can find the `Apps` section in the left navigation of `Queues` in a service project. The `i18n object` allows for translation. See i18n object.
`icon`	`string`		The icon displayed next to the `title`. For custom UI and UI Kit apps, the `icon` property accepts a relative path from a declared resource. Alternatively, you can also use an absolute URL to a self-hosted icon. See Icons for more information. If no icon is provided, or if there's an issue preventing the icon from loading, a generic app icon will be displayed.
`layout`	UI Kit: `native` `basic` Custom UI: `native` `blank` `basic (deprecated)` (default: `native`)		The layout of the service management queue page that defines whether a page is rendered with default controls (native), lays out the entire viewport with a margin on the left and breadcrumbs (basic for UI Kit), or is left blank allowing for full customization (blank for custom UI).

i18n object

Key	Type	Required	Description
`i18n`	`string`	Yes	A key referencing a translated string in the translation files. For more details, see Translations.

Extension context

UI Kit and Custom UI

Use the useProductContext hook to access the extension context in UI Kit or getContext bridge method in custom UI.

Property	Type	Description
`type`	`string`	The type of the module.
`project.id`	`string`	The id of the project where the module is rendered.
`project.key`	`string`	The key of the project where the module is rendered.

UI Kit 1

Property	Type	Description
`type`	`string`	The type of the module.
`projectId`	`string`	The id of the project where the module is rendered.
`projectKey`	`string`	The key of the project where the module is rendered.