Bitbucket modules
Common modules
Compass modules
Confluence modules
Jira modules
Jira Service Management modules

Jira Service Management portal request detail panel

The jiraServiceManagement:portalRequestDetailPanel module adds a panel to a portal request in side panel. The content of the module is shown at the bottom of request side panel.

This module can be used in Jira Service Management.

See the PortalRequestDetailPanel component documentation for more details.

Unlicensed user access: This module supports interaction with customer accounts and unlicensed accounts. It does not support anonymous access. For information, see Access to Forge apps for unlicensed users.

Example of a Portal Request Detail Panel

Properties

PropertyTypeRequiredDescription
key

string

Yes

A key for the module, which other modules can refer to. Must be unique within the manifest.

Regex: ^[a-zA-Z0-9_-]+$

functionstringThis module requires either a function for usage with the UI kit, or a resource when building with custom UI.A reference to the function module that defines the portal request detail panel. This function must return the PortalRequestDetailPanel component.
resourcestringA reference to the static resources entry that your issue panel wants to display. See Resources for more details.
render'native'Yes for UI Kit 2Indicates if the module is a UI Kit 2 module.
resolver{ function: string } or
{ endpoint: string }
Yes

Set the function property if you are using a hosted function module for your resolver.

Set the endpoint property if you are using Forge remote (preview) to integrate with a remote back end.

Can only be set if the module is using the resource property.

viewportSize'small', 'medium', 'large' or 'xlarge'The display size of resource. Can only be set if the module is using the resource property. Remove this property to enable automatic resizing of the module.
titlestringYesThe title of the portal request detail panel, which is displayed above the panel.
unlicensedAccessList<string>A list of unlicensed user types that can access this function. Valid values for this module are: unlicensed and customer. This module does not support anonymous access. For more information, see

Access to Forge apps for unlicensed Jira Service Management users.

Extension context

Custom UI

PropertyTypeDescription
typestringThe type of the module.
portal:
id
numberThe id of the service desk, where the module is rendered.
request:
key
stringThe key of the request, where the module is rendered.
request:
typeId
numberThe id of the request type, where the module is rendered.

UI kit

PropertyTypeDescription
typestringThe type of the module.
portal:
id
numberThe id of the service desk, where the module is rendered.
request:
key
stringThe key of the request, where the module is rendered.
request:
typeId
numberThe id of the request type, where the module is rendered.

UI kit 2

This module now has support for UI Kit 2 (preview) for faster user experiences and to access additional React features.

For more information on all the supported modules, see the Supported products and their modules section.

Rate this page: