Jira Service Management portal request detail

The jiraServiceManagement:portalRequestDetail module adds a panel to a portal request. The content of the module is shown below the Activity panel on a portal request.

This module can be used in Jira Service Management.

For UI Kit 1, see the PortalRequestDetail component documentation for more details.

Unlicensed user access: This module supports interaction with customer accounts and unlicensed accounts. It does not support anonymous access. For information, see Access to Forge apps for unlicensed users.

Example of a Portal Request Detail

Properties

Property	Type	Required	Description
`key`	`string`	Yes	A key for the module, which other modules can refer to. Must be unique within the manifest. Regex: `^[a-zA-Z0-9_-]+$`
`resource`	`string`	If using Custom UI or modern versions of UI Kit	The key of a static `resources` entry that your module will display. See resources for more details.
`render`	`'native'`	If using modern versions of UI Kit	Indicates the module uses UI Kit.
`function`	`string`	Deprecated Required if using UI Kit 1	The key of a function module that returns a UI Kit 1 component.
`resolver`	`{ function: string }` or `{ endpoint: string }`		Set the `function` property if you are using a hosted `function` module for your resolver. Set the `endpoint` property if you are using Forge remote to integrate with a remote back end.
`viewportSize`	`'small'`, `'medium'`, `'large'` or `'xlarge'`		The display size of `resource`. Can only be set if the module is using the `resource` property. Remove this property to enable automatic resizing of the module.
`title`	`string`	Yes	The title of the portal request detail panel, which is displayed above the panel.
`unlicensedAccess`	List<string>		A list of unlicensed user types that can access this function. Valid values for this module are: `unlicensed` and `customer`. This module does not support anonymous access. For more information, see Access to Forge apps for unlicensed Jira Service Management users.

Extension context

UI Kit and Custom UI

Use the useProductContext hook to access the extension context in UI Kit or getContext bridge method in custom UI.

Property	Type	Description
`type`	`string`	The type of the module.
`portal.id`	`number`	The id of the service desk, where the module is rendered.
`request.key`	`string`	The key of the request, where the module is rendered.
`request.typeId`	`number`	The id of the request type, where the module is rendered.
`request.property`	`object`	The request properties(if any) stored during request creation through `jiraServiceManagement:portalRequestCreatePropertyPanel` module

UI Kit 1

Property	Type	Description
`type`	`string`	The type of the module.
`portal.id`	`number`	The id of the service desk, where the module is rendered.
`request.key`	`string`	The key of the request, where the module is rendered.
`request.typeId`	`number`	The id of the request type, where the module is rendered.