We deploy updates to Jira Service Management frequently. As a Jira developer, it's important that you're aware of the changes. The resources below will help you keep track of what's happening.
We are in the process of rolling out some changes to the SLA API (servicedeskapi/request/{issueIdOrKey}/sla). The friendly value inside of the remainingTime, goalDuration and elapsedTime objects will now use additional time units - days ("d"), weeks ("w") and years ("y").
We have added support for defining your own request create property panels which are displayed on the request creation screen in the customer portal and enable apps to save arbitrary data during request creation as Jira issue properties.
Single and multi select issue fields supplied by Connect apps are now supported in JSD customer portal.
We have removed the experimental flag from the following APIs:
/servicedeskapi/customer/servicedeskapi/servicedesk/{serviceDeskId}/customer (POST only)/servicedeskapi/request/{issueIdOrKey}/approval/servicedeskapi/request/{issueIdOrKey}/approval/{approvalId}We updated all of our REST APIs to support team-managed projects, except the following, which will return appropriate error messages:
/servicedeskapi/servicedesk/{serviceDeskId}/requesttype/servicedeskapi/request/{issueIdOrKey}/transition/servicedeskapi/request/{issueIdOrKey}/transition/servicedeskapi/request/{issueIdOrKey}/approval/servicedeskapi/request/{issueIdOrKey}/approval/{approvalId}/servicedeskapi/request/{issueIdOrKey}/approval/{approvalId}We have made the following changes to the REST APIs:
searchQuery parameter to /servicedeskapi/requesttypeapprovalStatus parameter and the requestOwnership=APPROVER value to /servicedeskapi/request/servicedeskapi/request/{issueIdOrKey}/notificationFor up-to-date and complete docs, see the JSD REST API documentation.
Also see the latest updates for the Jira Platform.
Major changes that affect Jira Cloud developers are announced in the Atlassian Developer blog, like new Jira modules or the deprecation of API end points. You'll also find handy tips and articles related to Jira development.
Check it out and subscribe here: Atlassian Developer blog (Jira-related posts)
Changes to Jira Service Desk Cloud are announced on the Jira Service Desk blog.
Changes that affect all Jira Cloud products are announced in the What's New blog for Atlassian Cloud. This includes new features, bug fixes, and other changes. For example, the introduction of a new Jira quick search or a change in project navigation.
Check them out and subscribe here:
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