Atlassian support can now perform transfer cancellation upon customer's request.
When a customer requests a transfer to be cancelled from the CMAs, App migration platform will perform a series of actions:
- Fire an
transfer-cancellation-requested event to your cloud app. Like any other event this will be retried should your app fails to acknowledge it.
- Your app should perform any required clean-up tasks and/or update the transfer status to something more meaningful, like
- After 1 hour, counting from the time the Atlassian support issued the cancellation, App migration platform will revoke any existing access grants on that
transferId that was cancelled.
Cancelled transfers can't be resumed.