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This page explains how to access support for the App migration platform, and how to suggest changes to the platform.
For all help requests, please provide as much context as possible, including:
onStartAppMigration()and related code, if necessary
transferIdand time (and timezone) of any migration
curlcommands and output with verbose logging
com.atlassian.migration.appor Confluence on package
If you've encountered a bug or need help using the App migration platform or our APIs, submit a support request in Developer and Marketplace Support.
We may refer your request to the Atlassian development team, or log a bug or suggestion on your behalf on the Atlassian public issue tracker.
To get help from the Atlassian community, post your question in the Atlassian Developer Community Cloud Migrations category and a member of our team will respond.
If you need help with your Marketplace listing, visit Developer and Marketplace Support and select the App listing category. Fill in the details to explain the type of support you need.
To learn how to get your app approved quicker, check out our app approval guidelines.
If the incident isn't already being reported on StatusPage or in a public ticket, go to Developer and Marketplace Support and select Incidents.
Learn how to submit a critical incident ticket.
If you have a suggestion related to your app:
You can also make a suggestion in the Atlassian Developer Community. We might triage your suggestion and create a ticket on your behalf.
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