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Jira Service Management modules

Jira issue activity

The jira:issueActivity module adds a item to the Activity panel of Jira issues.

This module can be used in Jira Work Management, Jira Software, and Jira Service Management. It works in the new issue view but not the old issue view. For more information, see the IssueActivity component documentation.

For UI Kit 1, see the IssueAction component documentation for more information.

Example of an Issue activity

Manifest example

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modules:
  jira:issueActivity:
    - key: hello-world-issue-activity
      resource: main
      resolver:
        function: resolver
      render: native
      title: Hello World!

Properties

PropertyTypeRequiredDescription
key

string

Pattern: ^[a-zA-Z0-9_\\-\\.]+$\

YesA key for the module, which other modules can refer to. Must be unique within the manifest.
functionstringRequired if using UI Kit 1.A reference to the function module that defines the module. Only used in UI Kit 1.
resourcestringRequired if using custom UI or the current version of UI Kit.A reference to the static resources entry that your context menu app wants to display. See resources for more details.
render'native'Yes for UI Kit.Indicates the module uses UI Kit.
resolver{ function: string } or
{ endpoint: string }
Yes

Set the function property if you are using a hosted function module for your resolver.

Set the endpoint property if you are using Forge remote (preview) to integrate with a remote back end.

viewportSize'small', 'medium', 'large' or 'xlarge'The display size of resource. Can only be set if the module is using the resource property. Remove this property to enable automatic resizing of the module.
titlestringYesThe title of the issue activity, which is displayed as a tab item.
displayConditionsobjectThe object that defines whether or not a module is displayed in the UI of the app. See display conditions.

Extension data

UI Kit and Custom UI

Use the useProductContext hook to access the extension context in UI Kit or getContext bridge method in custom UI.

PropertyTypeDescription
typestringThe type of the module.
issue.idstringThe id of the issue on which the module is rendered.
issue.keystringThe key of the issue on which the module is rendered.
issue.typestringThe type of the issue on which the module is rendered.
issue.typeIdstringThe id of the type of the issue on which the module is rendered.
project.idstringThe id of the project where the module is rendered.
project.keystringThe key of the project where the module is rendered.
project.typestringThe type of the project where the module is rendered.

UI Kit 1

Use the useProductContext hook to access the context in UI Kit 1.

Extension context

PropertyTypeDescription
typestringThe type of the module.

Platform context

PropertyType/valueDescription
issueIdstringThe ID of the issue on which the module is rendered.
issueKeystringThe key of the issue on which the module is rendered.
issueTypestringThe type of the issue on which the module is rendered.
issueTypeIdstringThe ID of the type of the issue on which the module is rendered.
projectIdstringThe ID of the project where the module is rendered.
projectKeystringThe key of the project where the module is rendered.
projectTypestringThe type of the project where which the module is rendered.

Events

Apps can receive a frontend event that will notify your app that an issue has been changed. This event is triggered when an issue is updated or commented on. This event is only available for Jira issue view modules.

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import {events} from '@forge/bridge';
    events.on('JIRA_ISSUE_CHANGED', (data) => {
    console.log('JIRA_ISSUE_CHANGED (Forge)', data);
});

However, if you have multiple issue view modules in your app, you should use the Jira issue view background script module or its Connect counterpart. This will give you a central place for fetching issue details, thus reducing the number of network requests and improving the user experience. Fetching issue details separately for every module would introduce unnecessary overhead and degrade performance.

Data shape

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{
    "issueId": string,
    "projectId": string,
    "changes":[{
        "changeType": "updated" | "commented",
        "atlassianId": string
    }]
}
PropertyDescription
issueIdID of the issue the app is rendered on.
projectIdID of the project the issue belongs to.
changesList of issue changes
  • changeType - type of the change
    • commented - a comment has been added to the page
    • updated - the issue has been updated
  • atlassianId - ID of the user who made the change

Limitations

  • UI Kit apps don’t have an event system in place and so aren’t supported.
  • There is a delay between the moment the issue is modified and when the event is emitted. It might take up to a few seconds.
  • We can’t guarantee that all issue change events will be received by Jira. Therefore, the issue view may sometimes remain stale.
  • When the issue is modified by the user who is currently viewing it, it will not be refreshed. This is because we assume the change was made by that same user and there is no need for an update.

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