Jira issue panel

The jira:issuePanel module adds an issue panel to a Jira issue when a configured button is clicked. The content of the module is shown above the Activity panel on a Jira issue.

This module can be used in Jira Work Management, Jira Software, and Jira Service Management. It works in the new issue view but not the old issue view.

For UI Kit 1, see the IssuePanel component documentation for more details.

Example of an Issue panel

Manifest example

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modules:
  jira:issuePanel:
    - key: hello-world-issue-panel
      resource: main
      resolver:
        function: resolver
      render: native
      title: Hello World!
      icon: https://developer.atlassian.com/platform/forge/images/icons/issue-panel-icon.svg

Properties

Property	Type	Required	Description
`key`	`string`	Yes	A key for the module, which other modules can refer to. Must be unique within the manifest. Regex: `^[a-zA-Z0-9_-]+$`
`function`	`string`	Required if using UI Kit 1.	A reference to the function module that defines the module. Only used in UI Kit 1.
`resource`	`string`	Required if using custom UI or the current version of UI Kit.	A reference to the static `resources` entry that your context menu app wants to display. See resources for more details.
`render`	`'native'`	Yes for UI Kit.	Indicates the module uses UI Kit.
`resolver`	`{ function: string }` or `{ endpoint: string }`	Yes	Set the `function` property if you are using a hosted `function` module for your resolver. Set the `endpoint` property if you are using Forge remote (preview) to integrate with a remote back end.
`viewportSize`	`'small'`, `'medium'`, `'large'` or `'xlarge'`		The display size of `resource`. Can only be set if the module is using the `resource` property. Remove this property to enable automatic resizing of the module.
`title`	`string`	Yes	The title of the issue panel, which is displayed above the panel. The title also appears in the ••• menu that’s clicked to display the issue panel.
`icon`	`string`	Yes	The icon that will be displayed as a button. When the button is clicked, an issue panel is added to the issue view. For custom UI and UI Kit apps, the `icon` property accepts a relative path from a declared resource. Alternatively, you can also use an absolute URL to a self-hosted icon. See Icons for more information. If no icon is provided, or if there's an issue preventing the icon from loading, a generic app icon will be displayed.
`allowMultiple`	`boolean`		Controls whether or not multiple instances of the issue panel are shown when clicking the issue panel button repeatedly. Defaults to `false`. If set to `true`, a maximum number of five instances of the issue panel can be shown on the issue.
`displayConditions`	`object`		The object that defines whether or not a module is displayed in the UI of the app. See display conditions.

Extension data

UI Kit and Custom UI

Use the useProductContext hook to access the extension context in UI Kit or getContext bridge method in custom UI.

Property	Type	Description
`type`	`string`	The type of the module.
`issue.id`	`string`	The id of the issue on which the module is rendered.
`issue.key`	`string`	The key of the issue on which the module is rendered.
`issue.type`	`string`	The type of the issue on which the module is rendered.
`issue.typeId`	`string`	The id of the type of the issue on which the module is rendered.
`project.id`	`string`	The id of the project where the module is rendered.
`project.key`	`string`	The key of the project where the module is rendered.
`project.type`	`string`	The type of the project where the module is rendered.
`isNewToIssue`	boolean	Defines if the panel was just added to the issue.

UI Kit 1

Use the useProductContext hook to access the context in UI Kit 1.

Extension context

Property	Type	Description
`type`	`string`	The type of the module.

Platform context

Property	Type/value	Description
`issueId`	`string`	The ID of the issue on which the module is rendered.
`issueKey`	`string`	The key of the issue on which the module is rendered.
`issueType`	`string`	The type of the issue on which the module is rendered.
`issueTypeId`	`string`	The ID of the type of the issue on which the module is rendered.
`projectId`	`string`	The ID of the project where the module is rendered.
`projectKey`	`string`	The key of the project where the module is rendered.
`projectType`	`string`	The type of the project where which the module is rendered.
`isNewToIssue`	boolean	Defines if the panel was just added to the issue.

Events

Apps can receive a frontend event that will notify your app that an issue has been changed. This event is triggered when an issue is updated or commented on. This event is only available for Jira issue view modules.

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import {events} from '@forge/bridge';
    events.on('JIRA_ISSUE_CHANGED', (data) => {
    console.log('JIRA_ISSUE_CHANGED (Forge)', data);
});

However, if you have multiple issue view modules in your app, you should use the Jira issue view background script module or its Connect counterpart. This will give you a central place for fetching issue details, thus reducing the number of network requests and improving the user experience. Fetching issue details separately for every module would introduce unnecessary overhead and degrade performance.

Data shape

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{
    "issueId": string,
    "projectId": string,
    "changes":[{
        "changeType": "updated" | "commented",
        "atlassianId": string
    }]
}

Property	Description
`issueId`	ID of the issue the app is rendered on.
`projectId`	ID of the project the issue belongs to.
`changes`	List of issue changes `changeType` - type of the change `commented` - a comment has been added to the page `updated` - the issue has been updated `atlassianId` - ID of the user who made the change

Limitations

UI Kit apps don’t have an event system in place and so aren’t supported.
There is a delay between the moment the issue is modified and when the event is emitted. It might take up to a few seconds.
We can’t guarantee that all issue change events will be received by Jira. Therefore, the issue view may sometimes remain stale.
When the issue is modified by the user who is currently viewing it, it will not be refreshed. This is because we assume the change was made by that same user and there is no need for an update.