Support channels

This page provides a list of support options.

• Developer Community

  • Use the Cloud Migrations category in the Atlassian Developer community to request support. A member of our team will respond to your request.

• Marketplace Vendor Support

  • Use the Other Marketplace Inquiries request type when contacting Atlassian Marketplace Vendor support.
  • Note that you may experience a long response time with this option. We recommend using the Developer Community for a quicker response.

• Migration platform Jira project

  • Make suggestions for new features on the Migration platform Jira project.
  • Use the Apps - Migration Assistant component, and the Suggestion issue type to create a suggestion.