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Don't panic! We have several support channels to help you.  What's your question about?

My question is about developing add-ons or using a product's API

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Please consult our comprehensive Developer Documentation to see if your question is answered there. Alternatively, visit Atlassian Answers, our community Q&A site. Many Atlassian Experts and Atlassians participate are active on the site. There, you'll find detailed answers to questions about plugin development and usage. Bring your questions to Atlassian Answers first, where your question will likely be answered more quickly by the large community.

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My question is about licensing, invoices or evaluating Atlassian products

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Please visit our website for information about purchasing our products.

If the website does not answer your question, contact our Customer Advocates team by emailing sales@atlassian.com.

My question is about selling or marketing add-ons on the Atlassian Marketplace

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Please consult our documentation for the Atlassian Marketplace, which may answer your question. We also have a comprehensive set of Atlassian Marketplace Developer FAQs.

If your question is still not answered, please join the Atlassian Marketplace Google Group where you can ask your question to the Atlassian Marketplace team and other add-on vendors.

I want to report a problem or a bug with an Atlassian product

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You can report a bug in an Atlassian product by creating a JIRA issue in the development team's project on https://jira.atlassian.com (you may need to sign-up for an account if you do not already have one).

I want to report a problem with the Atlassian Marketplace, or the Atlassian Plugin SDK

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You can report a bug in the Atlassian Plugin SDK or the Atlassian Marketplace by creating a JIRA issue on https://ecosystem.atlassian.net (you may need to sign-up for an account if you do not already have one).

Use the AMKT JIRA project for Marketplace issues and the AMPS project for SDK issues.

My question is about something else

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If you have a sensitive question that shouldn't be asked in a public forum, please use the form below to contact us privately.

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