You must only install apps that call the Teamwork Graph API in test organizations. Apps calling the Teamwork Graph API require the read:graph:jiraor read:graph:confluence scope, which provides access to Teamwork Graph data across your entire organization. While apps still respect end-user permissions, this scope may grant access to sensitive information. For safety, only install these apps in organizations with test data unless you have an approved path to production.

Additionally, this EAP has significant limitations. To review the full list of limitations, see Limitations and considerations.

You must be part of this EAP in order to use the Teamwork Graph API. Express interest in joining through this form.

The ExternalMessageHasChildExternalMessage relationship represents the hierarchical link between messages, where one message is a reply or thread response to another. It allows you to:

Retrieve child messages (replies) to a specific parent message
Find the parent message of a specific message reply
Build and traverse message threads and conversations

Relationship type: Canonical

From object types	To object types
External message - `ati:cloud:graph:message`	External message - `ati:cloud:graph:message`

Cypher

We recommend sending parameterized Cypher queries as below instead of embedding the parameters directly in the query string. This approach will help ensure better performance.

Forward query

Inverse query

GraphQL

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query ExternalMessageHasChildExternalMessage_CypherQuery($cypherQuery: String!, $params: CypherRequestParams) {
  cypherQuery(query: $cypherQuery, params: $params) {
    edges {
      node {
        columns {
          value {
            ... on CypherQueryResultNode {
              id
              data {
                __typename
                ... on ExternalMessage {
                  id
                }
              }
            }
          }
        }
      }
    }
  }
}

Params

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{
  "cypherQuery": "MATCH (message:ExternalMessage {ari: $id})-[:external_message_has_child_external_message]->(message_1:ExternalMessage) RETURN message_1",
  "params": {
    "id": "$id"
  }
}