Preview features are available to all users and receive the same level of support as generally available features. Schemas, fields, and behavior may still change before general availability (GA), and breaking changes are subject to a minimum 1-month deprecation notice, announced in the Teamwork Graph changelog.

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A relationship type representing a user being tagged in the description of a Jira work item as a mention. This does not include mentions if the user mentions themselves as there won't be streamhub events for that. Note that there is no reliable way to determine if a user was removed from mentions hence once a relationship is created it will not be deleted unless the issue or user is deleted.

Relationship type: Canonical

From object types	To object types
Atlassian user - `ati:cloud:identity:user`	Jira work item - `ati:cloud:jira:issue`

Cypher

We recommend sending parameterized Cypher queries as below instead of embedding the parameters directly in the query string. This approach will help ensure better performance.

Forward query

Inverse query

GraphQL

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query AtlassianUserMentionedInJiraWorkItem_CypherQuery($cypherQuery: String!, $params: CypherRequestParams) {
  cypherQuery(query: $cypherQuery, params: $params) {
    edges {
      node {
        columns {
          value {
            ... on CypherQueryResultNode {
              id
              data {
                __typename
                ... on JiraWorkItem {
                  id
                }
              }
            }
          }
        }
      }
    }
  }
}

Params

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{
  "cypherQuery": "MATCH (user:AtlassianUser {ari: $id})-[:atlassian_user_mentioned_in_jira_work_item]->(item:JiraWorkItem) RETURN item",
  "params": {
    "id": "$id"
  }
}

Metadata

Relationship Metadata

Name	Type	Properties
`statusCategory`	StatusCategory (`Enum`)
`projectType`	ProjectType (`Enum`)
`actorAri`	Ari (`Message`)

Nested Types

Ari

When filtering by ARI in GraphQL, it will behave as a String rather than a message as shown below.

Name	Type	Properties
`value`	`String`

StatusCategory

Name	Internal Name	Index
`not-set`	`STATUS_NOT_SET`	`0`
`undefined`	`STATUS_UNDEFINED`	`1`
`new`	`STATUS_NEW`	`2`
`done`	`STATUS_DONE`	`3`
`indeterminate`	`STATUS_INDETERMINATE`	`4`

ProjectType

Name	Internal Name	Index
`not-set`	`TYPE_PROJECT_TYPE_NOT_SET`	`0`
`service_desk`	`TYPE_PROJECT_TYPE_SERVICE_DESK`	`1`
`business`	`TYPE_PROJECT_TYPE_BUSINESS`	`2`
`software`	`TYPE_PROJECT_TYPE_SOFTWARE`	`3`
`product_discovery`	`TYPE_PROJECT_TYPE_PRODUCT_DISCOVERY`	`4`
`customer_service`	`TYPE_PROJECT_TYPE_CUSTOMER_SERVICE`	`5`
`ops`	`TYPE_PROJECT_TYPE_OPS`	`6`