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Relationship types
Last updated Nov 25, 2025

External conversation mentions Jira work item

The ExternalConversationMentionsJiraWorkItem relationship represents the link between a Jira issue and an external conversation within the Teamwork Graph. It allows you to:

  • Retrieve conversations mentioning a specific Jira issue
  • Find which Jira issues are mentioned in a conversation
  • Traverse and analyze issue-conversation-mention relationships

Relationship type: Canonical

From object typesTo object types
External Conversation - ati:cloud:graph:conversationJira Issue - ati:cloud:jira:issue

Cypher

Note

We recommend sending parameterized Cypher queries as below instead of embedding the parameters directly in the query string. This approach will help ensure better performance.

Inverse query

GraphQL
1
2
query ExternalConversationMentionsJiraWorkItem_CypherQuery($cypherQuery: String!, $params: CypherRequestParams) {
  cypherQuery(query: $cypherQuery, params: $params) {
    edges {
      node {
        columns {
          value {
            ... on CypherQueryResultNode {
              id
              data {
                __typename
                ... on JiraIssue {
                  id
                }
              }
            }
          }
        }
      }
    }
  }
}
Params
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{
  "cypherQuery": "MATCH (issue:JiraIssue)-[:external_conversation_mentions_jira_work_item]->(conversation:GraphConversation {ari: $id}) RETURN issue",
  "params": {
    "id": "$id"
  }
}

Forward query

GraphQL
1
2
query ExternalConversationMentionsJiraWorkItem_CypherQuery($cypherQuery: String!, $params: CypherRequestParams) {
  cypherQuery(query: $cypherQuery, params: $params) {
    edges {
      node {
        columns {
          value {
            ... on CypherQueryResultNode {
              id
              data {
                __typename
                ... on ExternalConversation {
                  id
                }
              }
            }
          }
        }
      }
    }
  }
}
Params
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2
{
  "cypherQuery": "MATCH (issue:JiraIssue {ari: $id})-[:external_conversation_mentions_jira_work_item]->(conversation:GraphConversation) RETURN conversation",
  "params": {
    "id": "$id"
  }
}

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