Learn how usage overages are billed, how to monitor your consumption, and the conditions that may lead to app suspension.
If your app exceeds any limits, you can often fix the issue yourself:
Most app limits are enforced through Forge CLI validation, where you'll immediately receive an error. Most errors have trivial fixes, such as shortening your app's name.
For resource-bound limit errors (such as the total number of apps), you need to
remove the relevant resources. You can uninstall an app with the forge uninstall command.
Once you remove all installations of an app, delete it from the
developer console.
We understand that some limits can be hard to monitor; as such, we are working on better monitoring tools for future releases. Meanwhile, if we detect that your app consistently exceeds our limits, we'll first contact you to understand why. If your app needs higher storage capacity or a higher cyclic invocation limit, you can contact us through Developer and Marketplace support. If your app needs an increase in other quotas or limits, please let us know through the Forge Jira Project.
We aim to unblock reasonable use cases, and we will work with you to achieve this. However, repeated or prolonged failure to address requests to comply with limits may result in further action being taken (such as app suspension).
An app may be temporarily suspended if it negatively impacts the Forge platform, regardless of whether it’s in breach of any quotas or limits.
Suspended apps cannot be:
Invoked: Suspended apps cannot be invoked by any existing installations. Invoking
a suspended app will return an App is currently unavailable, please try again later error.
Installed: Attempting to install a suspended app will return an
App installation is not available while the app is suspended error.
Deployed: Running forge deploy command on a suspended app will return an
App management is unavailable while the app is suspended error.
If your app is suspended, we'll submit a ticket through Developer and Marketplace support and mention you, so that you can help us fix the issue as soon as possible.
If you're not a Jira user, we’ll email you a link to the issue.
If have an issue with quotas or limits but haven't been contacted by our team, you can seek assistance from the Forge developer community.
See the Forge Terms for more information.
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