Overview
This page is your step-by-step guide to publishing and marketing Atlassian apps for Government Cloud (AGC) on the Marketplace. It covers eligibility, app creation, review, pricing, listing limitations, licensing, support, and marketing best practices. Use this as your reference for a successful AGC app launch.
Eligibility
Your app must have a commercial/public cloud version available on Marketplace. The AGC version must be built with Forge. This includes apps that have begun incrementally moving to Forge.
Pre-publishing checklist
Before you begin, ensure you have:
- a commercial/public version of your app that's live on Marketplace.
- deployed your app inside the AGC boundary, and have an AGC App ID.
- prepared your app’s AGC-specific product and support information.
How to create an AGC app version
- Go to the the Marketplace Partner Portal, and select your existing commercial cloud app.
- Select Create version.
- From the Upload app dropdown list, select Forge app for Government Cloud.
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In the App ID field, enter the unique AGC App ID from your app’s Forge Manifest. Example: If your App ID is
ari:cloud:ecosystem::app/c7d25161-5c0f-4ef3-8a9b-bcf532d6ef8f, enterc7d25161-5c0f-4ef3-8a9b-bcf532d6ef8f. -
Select Next: Make public.
Update details for your AGC app
Next, you’ll get started on reviewing and updating your app’s details to reflect AGC-specific information.
- We’ll be reusing content from your commercial app version, but you’ll need to customise these details for AGC requirements.
- All updates you make are only for the AGC version of your app. This will not change any existing details of your existing commercial cloud app.
Follow the guided process to review and, if necessary, update your app details before submitting your AGC app version. When you’re done, select Submit.
Creating AGC app versions
To release a new version of your AGC app, upload the updated version using the CLI within the AGC environment. The new version will automatically inherit the visibility settings of the previous version.
Marketplace listing limitations
When publishing your app for Atlassian Government Cloud (AGC), it’s important to be aware of certain limitations that apply to Marketplace listings:
- Customers cannot leave public reviews or ratings on AGC app listings.
- Some Marketplace features may be restricted or unavailable due to government compliance requirements.
These limitations help ensure AGC apps meet strict government standards. Consider adding a note to your app listing to set customer expectations and provide clarity.
Determining your AGC app's pricing
For Atlassian Government Cloud (AGC) apps, only the Standard edition is currently supported. As a Marketplace Partner, you will be able to set and upload pricing specifically for the Standard edition of your AGC-compatible app. This allows you to tailor your pricing for government customers, which may differ from your commercial version.
When configuring your app’s price, make sure to select Government cloud as the hosting type.
Advanced editions and Multi-instance pricing is not supported for AGC apps yet. Ensure that your pricing structure reflects this limitation.
AGC app review process
The review process for AGC apps is the same as for commercial apps.
After submitting your app through the Marketplace Partner Portal, it will enter the review queue. The Atlassian review team will assess your submission for compliance, accuracy, and completeness.
Monitor your email and the Partner Portal for feedback or requests for additional information. Prompt responses help avoid delays and ensure a smooth review process. Once approved, your app will be published for AGC customers
Licenses & transactions
Always select Government Cloud as the hosting type before submitting your app for review.
Key points:
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When viewing licenses and transactions, filter by Government Cloud in the Hosting field.
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Only Standard edition licensing is supported; advanced or multi-instance pricing is not available for AGC apps.
Marketing your AGC app
To maximize your app’s visibility and appeal to government customers on Atlassian Government Cloud (AGC), it’s essential to optimize your Marketplace listing and tailor your messaging. Clearly communicate your app’s AGC compatibility and compliance features in the first few lines of your listing to capture attention and build trust with government customers.
- Optimize your listing: Begin by clearly stating your app’s AGC compatibility and the specific benefits it offers to government users.
- Use AGC-specific keywords: Incorporate AGC-specific keywords throughout your app description to improve discoverability and ensure your listing appears in relevant searches.
- Highlight compliance and security features: Emphasize compliance and security features that are particularly relevant to government customers, as these are often key decision factors.
- Promote your app: Use Atlassian Partner channels and participate in AGC-specific campaigns to further promote your app and reach your target audience.
Frequently Asked Questions (FAQs)
Q: Can I use the same App ID for AGC and commercial versions?
A. No, you must create a new App ID for the AGC version. Each AGC app requires its own unique App ID, separate from your commercial or public version. This ensures that your AGC app is properly identified and managed within the Marketplace, and helps maintain compliance with government requirements.
Q: Who do I contact for AGC-specific support?
A: If you have questions or need assistance specific to AGC, you should contact your Partner Manager. These resources are equipped to help with AGC-related queries, publishing requirements, and any issues you may encounter during the process.
Support
For help with publishing or technical issues, contact Atlassian Marketplace Support.
For AGC-specific questions, reach out to your Partner Manager.
Additional resources
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