Last updated Aug 19, 2024

Showcase trust features

Showcasing trust features on your Atlassian Marketplace app listing can enhance your app's credibility and increase customer confidence in your product. This page explains several examples of how to showcase your trust features. We’ll show you how to complete the Privacy and Security tab on your app listing, create your own trust documentation, and follow the app approval guidelines.

Complete the Privacy and Security tab on your app listing

The Privacy and Security tab on your Marketplace listing is a way to help customers quickly access key privacy and security information about your app. Using it to highlight your investments in cloud security and privacy can improve your app’s credibility and trustworthiness. It can also reduce time spent responding to security questionnaires that might not apply to your app.

Complete the Privacy and Security tab.

Create your own trust center or documentation

Clear and accessible information about your app's data handling, security practices, and compliance can build trust and confidence among your customers. Enterprise customers and those in regulated industries can quickly assess if your app meets their requirements, potentially speeding up security and compliance assessments, and increasing your customer base. It can also save you time, as customers can find the information they need without having to contact your team.

For an example, check out Atlassian's trust center.

Follow the app approval guidelines

To help get your app approved and listed on the Marketplace as soon as possible, ensure you follow the app approval guidelines. These guidelines can help you maintain a consistent and professional appearance across the Marketplace, deliver improved user experience, and reduce the risk of your app being rejected for issues related to branding, functionality, or compliance.

Review the app approval guidelines.

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